Privacy Policy

Effective date: July 6, 2026

MoMoAlbum (the “Company”) complies with the Personal Information Protection Act and other applicable laws and establishes and discloses this policy to safely process users’ personal information.

1. Categories and Methods of Collecting Personal Information

CategoryItemsCollection time
RequiredSocial account identifiers (Kakao, Naver, Google, Apple), email, nickname, profile photoAt sign-up
RequiredDevice identifier (Device ID), push token, app version and OS informationAutomatically collected while using the Service
ContentPhotos and videos uploaded by the user, capture date and time (EXIF), commentsWhen a post is uploaded
OptionalLocation information (location recorded with a post)When location permission is granted
At orderRecipient name, contact information, postal code, address, payment-related records (payment instrument information is processed by the payment provider)When ordering photo prints or a photobook

2. Purposes of Processing Personal Information

3. Retention and Use Period

  1. When a member withdraws, the Company destroys the content uploaded by the user and personal information without delay.
  2. However, under applicable laws, the following information is retained for the stated periods.
    Retained itemLegal basisPeriod
    Contract and withdrawal recordsAct on the Consumer Protection in Electronic Commerce, etc.5 years
    Payment and supply of goods recordsAct on the Consumer Protection in Electronic Commerce, etc.5 years
    Consumer complaints and dispute-resolution recordsAct on the Consumer Protection in Electronic Commerce, etc.3 years
    Service access recordsProtection of Communications Secrets Act3 months

4. Entrustment of Personal Information Processing

The Company entrusts the following parties with personal information processing to provide the Service.

Entrusted partyEntrusted work
PortOne V2 and connected payment providersPayment and refund processing for photo prints and photobooks
Printing and production partner (SweetBook)Photobook printing, production, and delivery (recipient name, contact information, address, and order photos)
Oracle CloudService server operation and data storage

5. Transfer of Personal Information Abroad

Personal information is transferred abroad as follows for content storage and transmission, authentication, and notifications.

RecipientPurposeTransferred itemsDestination
Cloudflare, Inc.Photo and video storage and transmission (CDN)Uploaded contentGlobal regions including the United States
Google LLC (Firebase)Login authentication and push notificationsAccount identifiers and push tokensUnited States

The transfer occurs when the Service is used (uploading and logging in), and the information is protected under each entrusted party’s security policy.

6. Provision to Third Parties

The Company does not provide users’ personal information to third parties. An exception applies when the user has consented or there is a lawful request based on applicable law.

7. Destruction Procedures and Methods

  1. Personal information is destroyed without delay when its retention period has expired or its processing purpose has been achieved.
  2. Electronic files are deleted in a manner that makes recovery impossible, and printed materials are shredded or incinerated.

8. Users’ Rights

  1. Users may view or correct their personal information at any time, or delete it (withdraw) through [Settings → Account Management → Delete Account] in the app.
  2. Optional access permissions, such as location permission, may be withdrawn at any time in the device settings.
  3. Requests to access, correct, delete, or suspend processing of personal information may be made using the contact information below, and the Company will take action without delay.

9. Measures to Ensure the Security of Personal Information

10. Children’s Personal Information

The Company does not accept membership applications from children under 14 years of age and does not collect children’s personal information.

11. Person Responsible for Personal Information Protection

CategoryDetails
Person responsibleMoMoAlbum operator
Emailrambo.zzang@gmail.com

For advice on personal-information infringement: Personal Information Infringement Report Center (privacy.kisa.or.kr / 118), Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)

12. Changes to this Policy

If this policy changes, notice will be provided through an announcement in the Service or this page from 7 days before the effective date (30 days before for material changes).

Announcement date: June 29, 2026 · Effective date: July 6, 2026